Privacy Policy

Effective Date: 01/02/2026

Insurance Simplified Online Academy is committed to respecting and protecting your privacy. This Privacy Policy explains how personal information is collected, used, stored, and protected when users access or interact with the platform, learning programmes, and related digital resources.

1. Information We Collect

We may collect personal and non-personal information including:

name, email address, phone number, and contact details voluntarily provided by users;
learner registration and enrolment information;
information submitted through forms, enquiries, applications, or course participation;
payment-related transaction information processed through authorised payment systems; and
basic platform usage data including browser type, device information, pages accessed, and learning activity.

2. Use of Google reCAPTCHA

To protect the platform and users from spam, abuse, and automated misuse, the platform may use Google reCAPTCHA technology.

Use of reCAPTCHA is subject to the Google Privacy Policy and Google Terms of Service.

3. How Information Is Used

Information collected may be used to:

provide access to learning programmes and digital resources;
manage learner enrolment and certification processes;
respond to enquiries and support requests;
improve platform functionality and user experience;
communicate programme updates and relevant learning information; and
support platform administration, reporting, and operational management.

4. Cookies and Analytics

The platform may use cookies and analytics technologies to understand platform usage and improve user experience. These technologies generally collect anonymized usage information unless personal information is voluntarily provided by users.

5. Data Sharing and Disclosure

Insurance Simplified Online Academy does not sell or trade personal information.

Information may be shared only with authorised service providers, payment processors, learning management infrastructure providers, or operational partners strictly for purposes related to platform delivery, communication, analytics, certification, or system administration.

6. Data Retention

Personal information shall be retained only for as long as reasonably necessary to support learning services, certification records, operational requirements, and applicable legal obligations.

7. Data Security

Reasonable technical and organizational measures are implemented to protect personal information and platform data. While appropriate safeguards are maintained, no digital platform can guarantee absolute security.

8. User Rights

Depending on applicable laws and user jurisdiction, individuals may have rights to:

access personal information;
request correction of inaccurate information;
request restriction or deletion of personal data; and
withdraw consent for certain communications.

9. Third-Party Links

The platform may contain links to external websites or third-party services. Insurance Simplified Online Academy is not responsible for the privacy practices or content of external platforms.

10. Policy Updates

This Privacy Policy may be updated periodically. Continued use of the platform following updates constitutes acceptance of the revised Privacy Policy.

11. Contact Information

For questions regarding this Privacy Policy or data handling practices, please contact:

Email: info@insurancesimplifiedhq.com
Website: academy.insurancesimplifiedhq.com